The following are answers to some of the most common questions asked. Please, expand each section to find the information you need.

    • How can I register for the conference? 
      To register for the conference, click the "Register" button, which will take you to EIP's Registration System. Firstly, select the registration type that matches your profession and country of practice. Next, you'll be asked to choose your preferred mode of attendance: Physical or Virtual. Following this, you can book a hotel room at the conference venue, or you may skip this step. Once your registration is submitted, you will receive a Pending Registration Notification via email.

    • What option to attend in person or virtually mean?
      The option to attend in person or virtually means you can either participate in the sessions on-site in the halls or access them live online through EIP's Attendee Hub. We'll broadcast all sessions live, and they'll also be recorded. These recordings will be available for on-demand viewing on EIP's Attendee Hub. This applies to both in-person and virtual attendees, who will have access to these videos for 90 days following the conclusion of the meeting.

    • What does the registration fee cover?
      For physical attendance, the registration fee provides access to all sessions in every hall, access to the live and recorded sessions via the Attendee Hub for 90 days, coffee breaks throughout the conference, lunch on the first two days, and all social and networking events. For virtual attendance, the fee grants access to all live broadcasted sessions and the same recorded sessions for 90 days via the Attendee Hub.

    • What if I want to attend online from another time zone?
      If you're attending the conference online from a different time zone, you can participate in live sessions that fit within your schedule. For any missed sessions, you can watch their recordings, which will be uploaded to the EIP Attendee Hub within 30 minutes of their conclusion. These recorded sessions will be accessible for on-demand viewing for 90 days following the conference, allowing you to catch up on anything you missed at your convenience.

    • After registering, I received a Pending Registration Notification email. What does that mean? 
      After registering, you will receive a Pending Registration Notification email indicating that your registration has not yet been finalized and awaits payment. You are given 10 days to complete the payment through a bank transfer. However, if the registration period is set to end in less than 10 days, ensure to make the payment before the closing date. Once your payment is received, we will confirm your registration and provide a link to download your invoice.
    • How and when should I pay the registration fee?
      The registration fee should be paid via bank transfer. Your registration status will remain 'pending' until the payment is received. You are generally allowed 10 days to complete this payment. However, if the registration period ends in less than 10 days, ensure your payment is made before this deadline. Upon receipt of your payment, you will receive the final confirmation of your registration along with a link to download your invoice.

    • How do I obtain my Invoice/Receipt?
      For a proforma invoice before payment, contact [email protected]. A link for downloading the final invoice will be included in the final Registration Confirmation email we will send post-payment. If the invoice needs to be addressed differently, add the details in the relevant field during registration.

    • Are there any one-day passes to the conference? 
      One-day passes are not available for the conference.
    • Are any fees available for nurses, midwives, physiotherapists, dieticians or nutritionists? 
      Choose the registration type of HEALTHCARE PROFESSIONAL NON-PHYSICIAN. Please upload the required supporting documents to your registration to confirm that you are entitled to the discounted registration fee.
    • Will there be any translation service available? 
      The conference will be conducted entirely in English, with all speakers presenting in this language. Please be aware that simultaneous translation services will not be available.

    • If I cannot attend the conference, can I cancel my registration?
      If you cannot attend the conference, you can still access all recorded sessions for 90 days after the event, eliminating the immediate need for cancellation. However, if you decide to cancel your registration, please refer to our cancellation policy. To proceed with cancellation, visit your registration confirmation page, use your confirmation number, and click the cancellation button. Any refunds due will be processed 30 days following the conference.

    • I have registered for Physical Attendance. What happens if I only want to attend online? 
      If you've registered for physical attendance but decide only to attend online, we can change your registration to virtual attendance. You will be eligible for a refund of the difference between the physical attendance fee you paid and the digital attendance fee as of your registration period.
    • Will I get a certificate of attendance after the conference? 
      Yes, you will be eligible for a certificate of attendance post-conference. Once the conference concludes, we will send you a link through which you can access and print your certificate. This certificate will be issued after you complete an online feedback form about the conference. Your CME credits depend on the number of sessions you attended in the halls, online, or watched as videos on-demand. Be sure to enter your details accurately during registration, as your certificate will be created using your provided name. 

     

     

     

    • How can I submit an abstract? 
      To submit your abstract, select the "Submit an Abstract" button to register on the Abstracts Submission Platform (Conftool). Once you've created your account, you'll find a menu to guide you through the abstract submission process. Remember to use the same email address for submitting your abstract as the one you used (or plan to use) for your conference registration.
    • Can I register for the conference after I know my abstract has been accepted?
      Yes, you can register for the conference after your abstract is accepted. To be eligible for presentation and inclusion in the program, the abstract's presenting author must complete and confirm their conference registration. You have the option to register either before submitting your abstract or immediately after its approval. To take advantage of early registration benefits, including discounted fees, it's advisable to submit your abstract promptly. We will review your abstract and notify you of its status within 10 days of submission, allowing you time to register early if needed.

    • How many abstracts can I submit?
      Abstract submission limitations are (1) The same person may submit multiple abstracts regardless of the presenting author. (2) The same person may serve as presenting author on up to 3 abstracts, irrespective of the type of presentation (Oral or Poster). (3) Anyone may be listed as a co-author on multiple papers.

    • Should I also pay for the conference if I present an abstract?
      Yes. The presenting author of an abstract must have a paid and confirmed registration for the conference to be finally approved for presentation and be included in the program. 

    • Are there any specific guidelines I should know before submitting my abstract? 
      Yes. Please refer to our abstract submission guidelines page.

    • How should I prepare for my Oral Presentation?
      Oral presentations at the conference should last 8 minutes, followed by a 2-minute Q&A session with the moderator, audience, or fellow presenters. Prepare your PowerPoint slides to fit this duration. Upload your presentation to the EIP Speaker Resource Center when prompted. For digital presentations, ensure you have a computer equipped with a camera, audio, microphone, and a stable internet connection for optimal video quality. Your presentation should be ready to display in presentation mode and shared with attendees. Your presentation time will be scheduled according to your time zone, either in the morning or late afternoon. If this timing is inconvenient, you can submit a pre-recorded presentation.

    • How should I prepare for my Oral or Poster Presentation?
      You'll have the opportunity for a 4-minute presentation during a Poster Theater Session, followed by a 2-minute Q&A period. Instead of a PowerPoint, you'll use an ePoster from the ePoster Library. You can create your ePoster on the ePoster platform, available 50 days before the conference. We'll send you login details for the platform, where you can access instructions, your ePosters, and editing templates. Please have your ePoster ready 15 days before the conference begins. All ePosters will be showcased in the conference's ePoster Library.
    • Will I get a certificate of presentation for my abstract?
      If you have presented your abstract in person or online, you are entitled to a Certificate of Presentation confirming the presentation you delivered at the conference. Certificates of Presentation will be made available 15 days after the meeting ends through the Abstracts Submission Platform (Conftool). You must access the account you have used to submit your abstract to download it. Certificates of Presentation will not be available for authors who missed their sessions or didn't deliver their presentations.

  • Recognizing the environmental impact of printed materials, our conference embraces eco-friendly practices to conserve resources and protect our planet. Consequently, no printed materials will be provided at the EIP conference. Key resources will be digital:

    • The Abstract Book will be accessible online for viewing and downloading.
    • The Conference Program will be available via the EIP Conference Mobile App, website, and Attendee Hub, detailing topics, speakers, and educational objectives.
    • A concise At-A-Glance program PDF will also be online for all delegates.
    • Session evaluations and other forms will be on the Mobile App and Attendee Hub.
    • Presentation certificates, CME credits, event invites, and updates will be electronically sent to delegates.

  • Instructions will be provided on using EIP's Attendee Hub, the platform for attending conference sessions live or viewing session recordings. The Hub allows live interaction with speakers and access to abstracts and posters. Log in with your name and email to receive a verification code for access. Ensure you use the same email as your conference registration. The full program is viewable under 'All Sessions', and you can adjust session times to your local time zone. To join a live session, click 'Join Session,' which appears 5 minutes before it starts. Recordings will be available 15 minutes after each session and accessible as videos to watch on-demand for 90 days.

  • Contact [email protected] for group delegations. Individual online registration isn't necessary. Provide the total delegate count and receive a proforma invoice to process the payment. You can submit delegate details (name, email, mobile) in a spreadsheet at a later stage. We will register them, and confirmation emails will be sent to each delegate, with you as the group administrator copied.

  • You can request an invitation letter from [email protected] following your registration payment and receipt of the final registration confirmation email. Apply for a visa early to accommodate processing times. 

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