FREQUENTLY ASKED QUESTIONS


What is included in the cost of the registration?

A:

The registration fee includes entry to the conference plus all conference materials. Lunch is included for the first two days of the conference and coffee/tea breaks for the three days. There is also a welcome reception included at your registration that will take place after the closing of the first conference day at the exhibition area. Read more here

When should my registration fee be paid? Is there a deadline after I have been registered through the online system?

A:

Please keep in mind that payment should be cleared in our accounts within 10 days of your online registration or by the end of the relevant registration period if the registration has been made less than 10 days before it’s closure.

May I pay for the registration fee using a debit/credit card?

A:

Please note that payment of your registration fee is by bank transfer only to the Institute's Euro bank account in Switzerland. We do not accept credit or debit cards. When instructing your bank to make the transfer please bear in mind that all bank charges should be covered at your end and the full registration fee amount should be credited to the account. In the event that you wish to pay for your registration in Sterling via a UK bank please contact us at secretariat@ineip.org so that we can assist. Read more details on how to pay your registration here.

When will my registration be confirmed?

A:

As soon as you register through the online registration system you will receive a pending confirmation email. Your registration will remain as pending until funds are cleared in our account. We will then approve your registration and send a final confirmation email, along with a link to download your invoice. You will be able to revisit your registration page at any stage later by using your unique confirmation number included in your confirmation email. 

How do I obtain my Invoice/Receipt?

A:

Please note that upon receipt of your payment confirmation will be sent out to you with a link to download the invoice for your records. If you require the invoice to be addressed to a company or a travel agent after the registration please send us the full invoice address so that we can add it to the registration. Once payment has cleared into the account the registration will be confirmed and you will be able to download the invoice.

Is there CME Accreditation?

A:

Once the scientific program has been finalised, an application will be made to the European Accreditation Council for Continuing Medical Education (EACCME) for CME accreditation of this event. Read more here 

Are there any travel grants available for people from developing countries?

A:

EIP support delegates from developing countries by offering discounted fees. If you are a delegate from a developing country we suggest that you register during the early bird registration period when the registration fee for delegates from developing countries has a 60 % discount.

Are there any fees available for midwives, physiotherapists, dieticians or nutritionists??

A:

If you are a midwife, physiotherapist, dietician or nutritionist you may choose the registration type HEALTHCARE PROFESSIONAL NON-PHYSICIAN. Please upload the required supporting documents to your registration to confirm that you are entitled to the discounted registration fee. Please read about the various registration types and fees here

Are there any one day passes to the conference?

A:

One day passes are not available for the conference.

What if I need a visa to attend the conference?

A:

If you require a visa to attend the conference you are advised to apply early. Note that we can only provide visa invitation letters to paid and confirmed delegates. In the event that your visa is refused, we will either refund, if within the applicable dates, the applicable amount of your fee or we will transfer the registration to next year's conference depending on the circumstances. Please read our cancellation policy for abstract authors. 

If I submit an abstract for oral or poster presentation must I deliver or may a co-author present?

A:

It is obligatory that you or one of the co-authors of your contribution should present the paper. Please make sure however that the correct presenting author box is checked when submitting the abstract. Please read the Abstract Submission Guidelines and the No-Show Policy for abstract presenters. 

When and how will I know whether my abstract has been accepted or declined?

A:

All abstracts will undergo peer review when received and you will be informed whether your abstracts are accepted for presentation within 20 days of the submission date. We strongly advise that you submit your abstract as early as possible. You will know the results of the review very quickly so that you can benefit from the discounted fees when registering early, start your early visa application if required and plan your trip and accommodation at a lower cost. 

My abstract was accepted for the previous conference but I was unable to attend. Will I be able to present the same abstract or must I re-submit it for approval?

A:

Under such circumstances the abstract should be re-submitted through the abstract system for the current conference.

If my abstract is refused will my fee be refunded?

A:

In the event that you wish to cancel your registration then the cancellation policy for authors applies.

Will there be any translation service available?

A:

No, the official language of the conference is English.

Will Halal, vegetarian or vegan food be available?

A:

Yes. There will be options for both during the lunch breaks.

Will I be able to collect my certificate of presentation on the day?

A:

No. Certificates of Presentation will be sent out to all presenting authors of poster and oral presentations after the conference has taken place. 

Will I be able to obtain a copy of my certificate of attendance if I am unable to collect in person?

A:

All registered delegates are entitled to a Certificate of Attendance. After the Meeting, you will be sent a link that will allow you to access and print your certificate. The certificates will be provided upon completion of an online conference feedback form. Certificates are prepared via the system using your registered badge name, therefore please be sure to input your details as you would like them to appear on your certificate.

May I have the email address and details of Professor X?

A:

If you wish to contact one of EIP Speakers please email us details at secretariat@ineip.org. We will pass the question concerned on to the Speaker.

If I register for Physical Attendance am I automatically registered also for digital attendance?

A:

Yes, you will be automatically registered for online access after the end of the conference. We want you to have the option to access the recorded sessions after the actual event and either watch sessions you have missed or rewatch sessions you have already attended. 

What if I am not available to travel during the congress dates and I have registered for physical attendance?

A:

You need to inform us and we will immediately activate your digital access. In that way, you will be able to attend the conference. We will refund the difference between the Physical and the Digital Attendance Fee after the conference.

What if I am not available during the congress dates to attend online even if I am registered for online attendance?

A:

All conference sessions are recorded and will be available as videos for a period of 12 months following the congress dates, for all registered participants. 

How do I register for digital attendance?

A:

The registration process is exactly the same as if you were registering for Physical attendance. You must visit the registration page here and start the registration process. You will first be asked to choose your Registration Type depending on your profession, working country and occupation. After completing all your personal details you will be asked to choose which admission item you are registering for; Physical Attendance or Digital Attendance. From that point, the process is exactly the same as in the previous years. 

What will be available to me as a registered digital participant?

A:

We will offer you a full virtual experience and the opportunity to take part in every aspect of the programme, including the chance to:

  • Access all sessions broadcasted live. Create your own personal agenda and switch from hall to hall and from session to session with a simple click in the agenda item. 
  • Access to watch the videos of all recorded sessions whenever and wherever you choose. 
  • Network with colleagues. Access to browse the list of participants through the conference mobile app and click on their name to contact them.
  • Earn CME credits with the same process as if you were attending physically.
  • Access to all the e-posters and the digital abstract book. View the latest research on the hottest topics and connect with the abstract authors and other colleagues from around the world through the e-poster virtual consultations.
  • During a live-streamed session, participate in live conversations with delegates from all over the world, ask your questions to the speaker and vote in the session live polls.
  • Evaluate the sessions and the speakers online and help us improve the overall quality of the program.

Visit the virtual exhibition area. View the exhibition booths, explore the displayed materials, contact exhibitors directly, and chat with other visitors

What do I need in order to attend the virtual meeting?

A:

To attend the meeting online, you just need a good internet connection, your device or computer, and a valid registration. You will receive login details a few days prior to the meeting.

How do I claim my CME credits?

A:

The CME certificate will be available after completing the online evaluation and credit claiming procedure. You will receive a link in an email after the event. For more information, click here.

Will all sessions that take place at the conference be broadcasted online?

A:

We will do our best to ensure that all conference sessions will be broadcasted online and will be recorded so that we will incorporate to your digital attendance as much of the conference experience and activities as possible.

Will there be an abstract book for digitally attending participants?

A:

Yes. Accepted abstracts of all registered authors (either for Physical or Digital attendance) will be included in the digital abstract book published by Cogent Medicine and will be available for participants at the start of the conference via the website. For more information click here.  

I am a presenter of an abstract and I have registered for digital attendance, what should I do?

A:

We will contact you directly regarding your participation in the programme.

Will there be an exhibition?

A:

Yes, there will be a physical and a virtual exhibition area. All exhibitors are included in the virtual exhibition and you will be able to access all materials and also contact them through the website and mobile app.  

If I wish to cancel my digital attendance registration, will I receive a refund?

A:

If you would like to cancel your registration for digital attendance, you are able to receive a 100% refund on registration until 3 September 2020 based on our cancellation policy. Click here to view our cancellation policy outlined on the website for the most up to date information. Note that you can switch from Physical participation to Digital participation and vice versa at any time before the conference. Your registration fee will immediately be adjusted to your current status and either you will be refunded if you are moving to the lower fee for digital attendance or you will have to pay the difference if you are moving to the higher cost physical attendance fee. 

Are there any COVID-19 sessions of the conference related to child healthcare professionals?

A:

Yes. There will be a number of sessions related to COVID-19 presenting the latest evidence and the best practices in managing a COVID-19 infection in children. Also, an experts working group meeting will be organized aiming to identify strategies on how we could best utilize the recently acquired better understanding of the public on the value of a vaccine, the challenges faced until it is available, the potential threats when herd immunity is not established and the importance of being protected at all ages against all vaccine-preventable diseases. 

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