Frequently Asked Questions on Registration

How do I register?

Follow the link here and complete the necessary information required. Please choose the registration type that applies to your professional occupation and country in which you are practising. 

Is the cost of registration reduced now that the conference is Virtual?

Of course. We have reduced the cost by 30% in each registration period aiming to facilitate attendance from as many pediatricians as possible globally. 

What is included in the cost of the registration for the virtual conference?

The registration fee will give you access to attend online all the sessions included in the conference program. Moreover, through your registration, you will have access to the videos of the recorded sessions for 90 days allowing you to watch any session you have missed, or you wish to revisit. 

I received a Pending Registration Notification email. What does that mean? 

It means you have registered and your registration will remain at pending status until your fee is paid. You will then receive the final registration confirmation, along with a link to download your invoice. 

When should my registration fee be paid? 

After registering and getting the pending registration notification, you have 10 days to complete the payment except if the end of a registration period is in less than 10 days, in which case the payment should be made before the end of the period. 

May I pay for the registration fee using a debit/credit card?

We do not accept credit or debit card payments. You can pay via bank transfer to the provided account. If you wish to pay in GBP, USD or CHF instead of EUROS, please inform us, and we will give the details of the currency accounts and equivalent amount in your chosen currency. If you have a bank account in the UK, we can also accept payments in GBP in the UK. 

When will my registration be confirmed?

Your registration will remain at pending status until the registration fee is paid and funds are cleared in our account. We will then approve your registration and send a final confirmation email, along with a link to download your invoice. 

How do I obtain my Invoice/Receipt?

A link to download the invoice for your records is included in the Registration Confirmation Email. If you require the invoice to be addressed to a company or a travel agent after registering, please send us the full invoice address so that we can add it to the registration.

Are there any fees available for nurses, midwives, physiotherapists, dieticians or nutritionists??

Choose the registration type of HEALTHCARE PROFESSIONAL NON-PHYSICIAN. Please upload the required supporting documents to your registration to confirm that you are entitled to the discounted registration fee. 

Are there any one day passes to the conference?

One day passes are not available for the conference.

Will there be any translation service available?

No, the official language of the conference is English.

If I am unable to attend the virtual conference, can I cancel my registration? 

All sessions are recorded and will be available to you for 90 days after the virtual event, so there would be no need for cancellation. If you still wish to cancel your registration altogether, please note that if cancelled before the 31st of October 2020, we will refund 50% of your registration fee. From the 1st of November 2020, no refund will be applicable. Note that in all cases we will not refund a bank transfer handling fee of 30 Euros. All refunds will be processed 30 days after the conference. If you wish to cancel your registration, please access your registration confirmation page (using your confirmation number) and click on the cancellation button.

What if I am not available during the virtual event dates to attend online?

All sessions are recorded and will be available as videos on-demand for 3 months following the event dates.

Will I get a CME certificate of attendance after the virtual conference?

Yes. Please read the more details here.

Will there be an abstract book for digitally attending participants?

Yes. Accepted abstracts of all registered authors (either for Physical or Digital attendance) will be included in the digital abstract book published by Cogent Medicine. They will be available for participants at the start of the conference via the website. For more information, click here.

I have registered for Physical Attendance. What happens to my registration now that the conference has become virtual?

Your registration is now switched to a Virtual Attendance Registration. You are entitled to a refund equal to the difference between the Physical attendance fee paid, and the Digital Attendance Fee applied in the period you have registered. Our team will contact you and offer the option to either be refunded the difference or get an educational grant of double the value for the 2021 physical conference.

Most frequently asked questions
What I should know for Abstract Submission?
How will I present my Poster digitally?
How will I present my Oral presentation digitally?
How many abstracts an author can present?
How to access the recorded sessions after the conference?
What should I know about CME accreditation and Certificates?
What if I want to attend from another time zone?
What should I know about registration?

You can also read below all frequently asked questions per area of interest

Conference Registration Attend the Virtual Conference
Abstract Submission Access the Recorded Sessions
Present an Oral Presentation CME Credits and Certificates 
Present a Poster Presentation Virtual Code of Conduct



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